Products

In GEST, products can be assigned to different groups of people in a project, such as employees, volunteers or artists. People can also purchase products on registration forms using payment functions. Products can be, for example, passes, food or admission tickets, as well as gift bags, shirts, and JV vests. Products purchased by a person or assigned to them are visible in the person's information in the person group view.

Products can be found in the top bar From the User Account menu, select Products.You will see a list of all products created for your account in this view. You can also edit the capacity of products or archive them, i.e. delete them.

Product creation

You can create products by clicking the Add new button.

Name the product and select its type. The type options are ticket, wristband, access pass, goods, avec or other. Selecting a product type facilitates product grouping and statistics. 

You can record the capacity of a product in the product details, but that is only one piece of information. Capacity is determined in another section and is discussed below. 

In addition, products can be specified by, for example, QR codes, place of publication and project number.

Finally, select the correct VAT rate and final selling price for the product from the drop-down menu, which includes the VAT percentage you have chosen. If the product is free or a reservation (table reservation), leave the fields blank. Products can be assigned to people in the person group view. For more information on adding products and payment features, see Collecting data.

Note Always create new products for a new event/new year and archive the old ones. This way, statistics are not confused by old products or old forms. We recommend marking the year after the product.

Capacity

You can set a maximum capacity for a product, which is also displayed in the statistics view together with the issued and retrieved products. The maximum capacity can be edited later if necessary. The capacity is reduced when the product is purchased via the registration form (Paytrail). Only an externally made reservation changes the capacity. The capacity is not reduced if the product is issued internally in GEST, e.g. via the Let's go menu, or if it is a free product. 

To determine the product capacity, press the capacity button with a green background in the product row.

In the Amount field, enter the maximum amount you want to sell the product for.

Then select the encoding type from the drop-down menu.

If the product you sell or give out is not is a product that is read by devices (e.g. Corego reader devices), select Blank. Products whose use is not monitored by codes and readers are like this (gift bags, tangible meal tickets, work shirts). However, if the product is to be printed on the user's chip bracelet, QR code and their use is monitored, the encoding type must be selected as something other than blank. Finally, press Generate. 

After this, the wanted number of products will be listed on the capacity page. From here, you can manage products in bulk or individually.

The most essential functions in capacity management are

Booked: Here the producer can reserve/book products internally. For example, if you want to keep a certain number of products freely available or you don't want to put all products on sale, you can reserve them by selecting the products you want and pressing 'Booked'. 

Clear: With the Clear function, you reset the status of the product and release it back for sale, e.g. after testing or if the customer cancels the reservation. 

Delete: The function deletes the row, the product and thus reduces the quantity of products to be sold. 

Reserve and Cancel do not affect capacity.

Once the product is fully booked or purchased, it can no longer be selected. 

Changing capacity

If you want add capacity, do it according to the following example: 

The existing capacity for the product is 50 pieces. You want to add another 20 pieces. Therefore, the final capacity amount would be 70 pieces. So if you want to increase the capacity to 70 pieces, go to the capacity section, enter 70 pieces in the Amount section, and select the code type as Empty. 

So this doesn't increase the amount by seventy, it increases the amount to seventy, which is the desired amount. So if you want to change the amount, enter the final amount in the Amount field, not what you add or subtract. 

If you want reduce capacity, you can do it in two ways

1. On the capacity page, select the products that have not yet been selected, the quantity you want to delete, and press Delete. This will reduce the number of products and the capacity at the same time.

2. Enter the new, smaller capacity in the Amount field.