{"id":1416,"date":"2023-12-27T08:00:04","date_gmt":"2023-12-27T06:00:04","guid":{"rendered":"https:\/\/gestsociety.com\/?post_type=tesserakb&p=1416"},"modified":"2026-06-01T12:50:26","modified_gmt":"2026-06-01T09:50:26","slug":"ulkoinen-viestinta","status":"publish","type":"tesserakb","link":"https:\/\/gestsociety.com\/en\/knowledgebase\/ulkoinen-viestinta\/","title":{"rendered":"External communication"},"content":{"rendered":"

External communication<\/strong><\/h1>\r\n

\r\n\r\n<\/p>\r\n

GESTiss\u00e4 voidaan paitsi viesti\u00e4 sis\u00e4isesti, my\u00f6s l\u00e4hett\u00e4\u00e4 s\u00e4hk\u00f6posteja ja tekstiviestej\u00e4 hallittaville henkil\u00f6ille. Viestitoiminnot helpottavat yhteydenpitoa ulkoisiin sidosryhmiin koko tuotannon ajan.\u00a0<\/p>\r\n

Communication is an important part of any project. In GEST, you can not only communicate internally, but also send emails and text messages to the people you manage. Messaging features make it easy to communicate with external stakeholders throughout the production process.\u00a0<\/span><\/p>\r\n

Viestipohjat<\/strong><\/h2>\r\n

You can create ready-made, consistent email templates to streamline communications.<\/span><\/p>\r\n

Uusi s\u00e4hk\u00f6postipohja luodaan K\u00e4ytt\u00e4j\u00e4tili-valikossa Viestipohjat > Lis\u00e4\u00e4 uusi.<\/span><\/p>\r\n

    \r\n
  1. Name the email template and title it. The header is visible to email recipients.\u00a0\r\n\r\n<\/li>\r\n
  2. Format the content of the message and add links, images, and files if necessary.\u00a0\r\n\r\n\r\n\r\n<\/li>\r\n
  3. Viestin muotoilun j\u00e4lkeen voit valita, n\u00e4kyyk\u00f6 luomasi s\u00e4hk\u00f6postipohja vain sinulle vai kaikille k\u00e4ytt\u00e4jille, jolloin muut voivat tehd\u00e4 muutoksia pohjaan ja k\u00e4ytt\u00e4\u00e4 sit\u00e4.<\/li>\r\n<\/ol>\r\n

    <\/p>\r\n

    \"\"<\/p>\r\n

    \r\n\r\n<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n

    Template links or placeholders<\/strong><\/h5>\r\n

    A personal link can be embedded in the base that directs the recipient of the message to perform the desired action, such as making a payment, completing information, or approving work shifts.<\/span><\/p>\r\n

    Select the theme of the message you are creating from the drop-down menu.\u00a0<\/span>\"\"<\/p>\r\n\r\n\r\n\r\n\r\n\r\n

    Default:<\/strong> Standard message base.<\/span><\/p>\r\n

    If you have selected a message type other than default, you will need to embed a link in the message so that the recipient can perform the desired action. The link depends on the template you have selected.\u00a0<\/span><\/p>\r\n

    Payment link %recipient.paymentlink%.<\/strong> Payment link to the Paytrail payment system. Suitable for use, for example, to receive accreditation fees.<\/span><\/p>\r\n

    Post-fill link %recipient.filllink%.<\/strong> Suitable for collecting feedback or forgotten information, for example. You can also use it to send shifts for booking.<\/span><\/p>\r\n

    Work shift link %recipient.shiftplan%.<\/strong>\u00a0 Ty\u00f6ntekij\u00f6iden tai vapaaehtoisten vuorojen vahvistaminen. Kun t\u00e4m\u00e4 linkki laitetaan viestiin, jokainen vastaanottaja p\u00e4\u00e4see sen kautta n\u00e4kem\u00e4\u00e4n ja hyv\u00e4ksym\u00e4\u00e4n omat ty\u00f6vuoronsa.\u00a0<\/span><\/p>\r\n

    Dokumentti-linkki %recipient.documents%<\/strong>. Linkki dokumentteihin, sopimuksiin ym., jotka ovat tehty GESTin omalla dokumentti-ty\u00f6kalulla. Dokumentti henkil\u00f6ityy vastaanottavan tahon tietojen mukaan.\u00a0<\/span><\/p>\r\n

    Kopioi linkki haluamaasi kohtaan viestiss\u00e4 sellaisenaan erikoismerkkeineen. \u00c4l\u00e4 muokkaa sit\u00e4 mitenk\u00e4\u00e4n. J\u00e4rjestelm\u00e4 luo henkil\u00f6kohtaisen linkin jokaiselle viestin vastaanottajalle, jolloin esimerkiksi jokainen tapahtuman vapaaehtoinen p\u00e4\u00e4see hyv\u00e4ksym\u00e4\u00e4n tai hylk\u00e4\u00e4m\u00e4\u00e4n omat vuoronsa.\u00a0<\/span><\/p>\r\n

    Huom! Kahta eri linkki\u00e4 (placeholder) ei ole mahdollista liitt\u00e4\u00e4 samaan viestiin.\u00a0<\/strong><\/p>\r\n

    Managing message templates<\/strong><\/h5>\r\n

    All created message templates appear on the Message Templates tab, where you can make any necessary changes or delete them.<\/span>\"\"<\/p>\r\n\r\n\r\n\r\n\r\n\r\n

    Sending an email<\/strong><\/h2>\r\n

    When you want to send a message,\u00a0<\/span><\/p>\r\n

      \r\n
    1. First, choose who you want to send it to. One, two, a specific group, all approved people, or perhaps an entire group of people?<\/span><\/li>\r\n
    2. Then select from the Actions drop-down menu send an email<\/strong> ja paina Let’s go.<\/span><\/li>\r\n<\/ol>\r\n

      After this, you can edit the submission.\u00a0<\/span><\/p>\r\n

        \r\n
      • Vastaanottajat<\/strong> -kohtaan tulevat automaattisesti kaikkien valittujen vastaanottajien osoitteet.<\/span><\/li>\r\n
      • L\u00e4hett\u00e4j\u00e4-kent\u00e4ss\u00e4<\/strong> voit muokata l\u00e4hett\u00e4j\u00e4n tietoja. Automaattisesti kent\u00e4ss\u00e4 on oma s\u00e4hk\u00f6postiosoitteesi. Voit kuitenkin kirjoittaa tilalle my\u00f6s jonkin muun s\u00e4hk\u00f6postiosoitteen, kuten noreply, info tai sen tuotantoalueen, josta olet vastuussa, esim. akkre.<\/span>\r\n
          \r\n
        • Note!<\/strong> Jokaiselle GEST-tilille on m\u00e4\u00e4ritetty tietty s\u00e4hk\u00f6postiosoite, esim. @gest.fi. K\u00e4yt\u00e4th\u00e4n t\u00e4t\u00e4 m\u00e4\u00e4ritelty\u00e4 osoitetta aina s\u00e4hk\u00f6postia l\u00e4hetett\u00e4ess\u00e4. N\u00e4in vastaanottajan s\u00e4hk\u00f6postipalvelin tiet\u00e4\u00e4, ett\u00e4 viesti tulee teilt\u00e4. Vaikka sinulle olisi merkitty tietoihin s\u00e4hk\u00f6postiosoitteeksi nimi.sukunimi@gmail.com, voit vaihtaa L\u00e4hett\u00e4j\u00e4-kentt\u00e4\u00e4n esimerkiksi akkre@festivalx.fi, mik\u00e4li organisaation GESTiin m\u00e4\u00e4ritelty osoite on @festivalx.fi.<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n
        • Valmis pohja<\/strong> -kohdasta voit valita etuk\u00e4teen luomasi viestin. Kun valitset valmiin viestin, Aihe – ja Viesti -kohtiin tulee automaattisesti luomasi viestin tiedot.\u00a0<\/span><\/li>\r\n
        • If you are not sending a ready-made message, you can write the subject and message content at this stage. You can also add links, etc.\u00a0<\/span><\/li>\r\n<\/ul>\r\n

          \"\"<\/p>\r\n

          Sending a text message<\/strong><\/h2>\r\n

          Mik\u00e4li haluat tekstiviestiominaisuuden k\u00e4ytt\u00f6\u00f6n omassa GESTiss\u00e4si, ota yhteytt\u00e4 info@gest.fi.<\/p>\r\n

          When you want to send a text message,\u00a0<\/span><\/p>\r\n

            \r\n
          1. First, choose who you want to send it to. One, two, a specific group, all approved people, or perhaps an entire group of people?\u00a0<\/span><\/li>\r\n
          2. Then select from the Actions drop-down menu Send a text message<\/strong> ja paina Let’s go.<\/span><\/li>\r\n<\/ol>\r\n

            T\u00e4m\u00e4n j\u00e4lkeen p\u00e4\u00e4set kirjoittamaan viestin. Huomio, ett\u00e4 jokainen alkava 160 merkki\u00e4 kuluttaa yhden SMS-viestin. Vastaanottajalle t\u00e4m\u00e4 kuitenkin n\u00e4kyy yhten\u00e4 yhten\u00e4isen\u00e4 viestin\u00e4.<\/span><\/p>\r\n

            \"\"<\/p>\r\n

            Viestint\u00e4 useammalle eri henkil\u00f6ryhm\u00e4lle ja viestint\u00e4 check-iniss\u00e4<\/strong><\/h2>\r\n

            If you want to send<\/span><\/p>\r\n

              \r\n
            • for all or several managed groups of people at once<\/span><\/li>\r\n
            • send a message to people who have a specific product<\/span><\/li>\r\n
            • limit the message to only those with a certain status from several groups of people, etc.<\/span><\/li>\r\n<\/ul>\r\n

              kannattaa hy\u00f6dynt\u00e4\u00e4 check-in sivun Hae-toimintoa. Periaate on\u00a0 sama kuin aiemmin esitelty, mutta nyt valittavia vastaanottajien vaihtoehtoja on enemm\u00e4n.\u00a0<\/span><\/p>\r\n

              You win<\/span><\/p>\r\n

                \r\n
              1. Suodattaa check-in -tilanteen mukaan<\/span><\/li>\r\n
              2. Valita yhden tai useamman henkil\u00f6ryhm\u00e4n<\/span><\/li>\r\n
              3. Specifies whether the message is sent only to those in Pending status, Approved, or perhaps to everyone<\/span><\/li>\r\n
              4. Rajata viestin l\u00e4htem\u00e4\u00e4n vain niille, joilla on tietty tuote<\/span><\/li>\r\n<\/ol>\r\n

                <\/p>\r\n

                Once you have set the criteria, go to the bottom of the page.\u00a0 <\/span>Valitse alasvetovalikosta haluamasi viestityyppi ja klikkaa Let’s go. Voit kirjoittaa haluamasi viestin tai valita valmiin s\u00e4hk\u00f6postipohjan. Samat periaatteet toimivat t\u00e4\u00e4lt\u00e4 l\u00e4hetett\u00e4ess\u00e4 kuin henkil\u00f6ryhm\u00e4st\u00e4.<\/span><\/p>\r\n

                \"\"<\/p>\r\n

                 <\/p>","protected":false},"excerpt":{"rendered":"

                This section will walk you through GEST's external communication tools. You will learn how to create and manage email templates, utilize personal links to different functions, and send emails and text messages to individuals, groups, or limited target groups. You will also learn how to target communications and filter recipients in different situations.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"tessera_post_format_link":""},"tesserakbcats":[120,106],"tesserakbtags":[60,122,92],"class_list":["post-1416","tesserakb","type-tesserakb","status-publish","format-standard","hentry","tesserakbcats-ulkoinen-viestinta","tesserakbcats-viestinta","tesserakbtags-suunnittelu","tesserakbtags-ulkoinenviestinta","tesserakbtags-viestinta"],"_links":{"self":[{"href":"https:\/\/gestsociety.com\/en\/wp-json\/wp\/v2\/tesserakb\/1416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gestsociety.com\/en\/wp-json\/wp\/v2\/tesserakb"}],"about":[{"href":"https:\/\/gestsociety.com\/en\/wp-json\/wp\/v2\/types\/tesserakb"}],"author":[{"embeddable":true,"href":"https:\/\/gestsociety.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gestsociety.com\/en\/wp-json\/wp\/v2\/comments?post=1416"}],"wp:attachment":[{"href":"https:\/\/gestsociety.com\/en\/wp-json\/wp\/v2\/media?parent=1416"}],"wp:term":[{"taxonomy":"tesserakbcats","embeddable":true,"href":"https:\/\/gestsociety.com\/en\/wp-json\/wp\/v2\/tesserakbcats?post=1416"},{"taxonomy":"tesserakbtags","embeddable":true,"href":"https:\/\/gestsociety.com\/en\/wp-json\/wp\/v2\/tesserakbtags?post=1416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}